About Majestic in France
About our stores
Payment information
How much to buy
Contacting and pre-ordering
About Majestic in France
Who are Majestic?
We are the largest wine warehouse chain in the UK, with over 150 stores across England Scotland and Wales, and are listed on the London Stock Exchange. We also have three stores in northern France.
Who are Wine & Beer World?
Majestic's stores in France are called 'Wine & Beer World' (but they also have a big Majestic logo on them so you can't miss us!). Set up in 1993 we have over 15 years experience selling wine to travellers making the most of the low duty rates in France. We have brough Majestic's buying power and retailing skills to the channel ports and, although our range isn't identical, you'll find many Majestic favourites here. When you can't make a trip to France try Majestic in the UK at Majestic.co.uk.
Do you offer glass hire?
Majestic stores in the UK keep base stocks of glasses which Wine & Beer World customers are welcome to borrow (deposit payable). This service is subject to availability and must be arranged in conjunction with a pre-order. More details
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Our Stores
Where are your stores?
We have two stores in Calais, our brilliant Calais Superstore near the ferry terminal and a store in Coquelles, handy for the Channel Tunnel terminal; we also have a store in Cherbourg.
Can I taste before I buy?
Yes. We offer tastings all day every day in our stores. We always have a wide selection of our best offers available to taste. We can also open additional wines, provided stocks allow and at our discretion.
Can you help me?
Yes. Most of our staff are either British or English-speaking and there is always someone English-speaking on hand who can offer all the product advice you need. Alternatively, contact our UK office on 01923 298297 for expert help in advance of travelling.
Do you sell cigarettes?
No. In France cigarettes may only be sold in licensed tobacconists. Drinks shops may not also be tobacconists.
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Payment
How should I pay?
We accept payment in Sterling cash, Euro cash, UK cheques and credit/debit cards (Switch, Maestro, Visa, Visa Debit/Delta and Mastercard).
The only way to pay the exact Sterling amounts as quoted in the price list and on-line is by Sterling cash or by Sterling cheque (supported by a valid cheque guarantee card and passport/driving license). If the amount is for over your card limit guarantee we make a phone call to obtain authorisation.
If you pay by credit or debit card, the sale will go though in euros. We use a fixed rate of exchange in store, your bank will then convert it at their own rate which may differ from our own and the Sterling amount debited may differ from that advertised.
To avoid paying any difference we recommend the Sterling cash or Cheque method. To find out the fixed rate of exchange used in store please contact any of the 3 Majestic in France stores or contact the Pre-Order Customer Service Line on 01923 298 297. The fixed rate of exchange will be advertised in store and the Euro price at this rate of each product can be found on the point of sale material displayed in store.
What about refunds and exchanges?
We are happy to exchange or refund any product purchased at our stores in France. Simply return them in saleable condition to any of our French stores with your receipt. Please note that Majestic Wine stores in the UK cannot exchange or refund any product purchased in France.
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How much to buy
How much can I buy?
You can bring home as much wine, beer and spirits as you like, providing it is for your own use (which includes gifts, weddings and parties). Customs & Excise publish guidelines of what can be considered reasonable, which are:
- Wine and/or Champagne: 90 litres
- Beer: 110 litres
- Spirits: 10 litres
These are guidelines only and customs do not enforce strict limits. However, if you are bringing back more you should be ready to show it is for personal use. Please visit www.hmce.gov.uk or phone 0845 010 9000 for more information.
How much can I carry?
A normal family saloon will easily carry 10 cases (12 bottles) of wine (at 15 kg each), 10 packs (24 x 33cl NRB) of beer (at 15 kg each), 8 boxes (6 bottles) of Champagne (at 10kg each), and the driver. If in doubt, check your driver's manual for the load capacity of your car.
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Pre-ordering
Can I pre-order before travelling?
Yes. We will happily prepare an order placed before you leave home. Simply contact us and we'll do the rest. However, due to UK duty laws payment must be made in person in France.
Do you have a price list?
Yes. Click here to download the list or request one by post.
Do you deliver to the UK?
No I'm afraid not. UK duty laws mean that the only way to make the most of the French duty saving is to shop in person. See our UK website for UK delivery.
Can you deliver to addresses in France?
Yes, we are now able to offer delivery to addresses in France. We can arrange a courier and simply pass the cost on to you. For further information please contact us.
How can I contact you?
For full contact details see the Contact Us page.
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